CAI is presenting at the IBIS Academy in Amsterdam, The Netherlands!
Speaker: Mercedes N. D’Angelo, Director, Global Business Solutions
Topic: Excellence in Building Relationships and Trust across Borders
Description: This interactive session looks at key cultural competencies in developing successful relationships either internally with colleagues and team members around the world or externally in global client engagements. We will explore cultural communication and management preferences and how they impact expatriate success, high performing teams and customer satisfaction and retention. Cross-cultural differences and their effect on relationships and trust in several country examples will also be presented: France, Germany, the USA, India, China, Brazil and Nigeria. Participants will take away several best practices in developing strong relationships with their global colleagues, partners and customers.
For more information, please visit the IBIS Academy here